Artist terms of service are subject to change without notice.
Upon purchase of any artwork or services from the artist (Infin), you are agreeing to the terms stated in this TOS
When ordering artwork from Infin, you are agreeing that you are of legal age (18+ or older) to make such purchases. You, the commissioner, agree to my TOS upon any purchase of my work.Artwork will not be considered "in progress" until payment has been confirmed and the commissioner's name is listed in the Trello update list. Orders not paid for will be deleted immediately.Infin is an active artist that is constantly producing artwork or YCHs to sell. This does not hinder current artwork being completed. The artist must continue to sell to continue producing; the commissioner is aware of this.Art progress will be completed according to the queue listing. The artist is aware of the work that needs to be completed and asks that the commissioner refrain from constantly contacting the artist about work progress. Updates can be found on the artist's THREADS daily or weekly. All work progress can be found on the artist's TRELLO list.The artist does not like to rush their work and prefers quality over speed. Completion times vary and may take up to a few months (1–5 months, especially for sticker sets) due to demand and other obligations. If the commissioner is not able to wait within this timeframe, the artist may not be a proper fit. The commissioner is welcome to respectfully contact the artist within those timeframes to ask for an update. Threats or impatient demands may result in cancellation, refund, and blacklisting from future orders.The artist may experience delays due to illness, family emergencies, or other life situations. If this occurs, the artist will notify everyone via Thread and Trello. Delays may set back orders by an extra month or more depending on recovery time. The artist may still offer work for sale during this time; this does not mean other art is not being completed.The artist does not provide deadlines or completion estimates unless explicitly stated (e.g., seasonal commissions like Valentine’s or Christmas). Otherwise, all work follows the standard wait time.The artist is not obligated to keep commission files after delivery. Files are typically discarded after one month. The artist is not responsible for replacing files, refunding buyers, or redrawing lost art.There will be NO preview sketches before completion. The artist is confident in their ability to produce the requested work based on provided information.Infin has a specific artistic style. Requests to mimic another style will be refused. Artistic freedom applies.
Commissioners must contact the artist through the official contact page. Threads/Instagram replies are acceptable, but no personal DMs on any platform.The artist communicates primarily via Threads for updates. Do not commission if you expect constant personal contact.If there are concerns, CONTACT THE ARTIST FIRST before taking further action (refund disputes, public posts, etc.).The artist has the right to refuse service to rude or uncooperative customers and may issue partial refunds, public awareness posts, or blocks if necessary.